Housekeeping department

Housskeeping department

Housekeeping department considered the backbone of a hotel,

this department is normally responsible for general cleanliness

of the building.  In a hotel they tidy the rooms and change the

sheets as well as cleaning everything and using laundry facilities

for both the hotel and guests.

Any guest who stays at the hotel expects to find a tidy room, a

clean bathroom, and fresh bed sheets on his bed, he wants his

tablecloth in the restaurant to be ironed, and the lounges and

public areas to be clean, he expects his clothes to be washed and

ironed on time. Thus the supervisors must ensure that the guest

finds the cleanliness, comfort and the first class service. 

Activities of Housekeeping Department :

1. Cleaning and tidying guests' rooms.
2. Cleaning and tidying staff rooms.
3. Cleaning and polishing bathrooms, taps, sinks, bathtubs and mirrors
4. Vacuuming and washing floors and stairs. 
5. Cleaning public areas such as halls, restaurants, lobbies, and conference room …..etc.
6. Washing, cleaning, and ironing all the linen and furniture of the hotel. 
7. Washing, cleaning, and ironing the uniform of the staff. 
8. Washing, cleaning, and ironing guest clothes against sum of
9. money add to his account.